Privacy Policy
Effective 2/16/26
KC Northland Fitness, Inc., a Missouri Corporation, doing business as Rho Engine Room (“Rho Engine Room,” “Rho,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use and share information when you visit our website (http:///www.rhoengineroom.com) or interact with our services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy
1. Information We Collect
We may collect personal information that you voluntarily provide, including
Name
Email address
Phone number
Billing address
Payment information (processed securely through Stripe; we do not store full payment details)
Emergency contact information
Health or fitness-related information provided through intake forms
Information submitted through booking, waiver, contact or membership forms
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address
Device information
Browser type
Pages visited
Interaction data
Advertising engagement data
This information is collected through cookies, analytics tools and advertising technologies.
2. How We Use Your Information
We use collected information to:
Provide memberships and fitness services
Process payments
Schedule and manage bookings
Communicate about classes, billing and studio updates
Send transactional emails and SMS notifications
Send marketing emails and SMS communications
Improve website functionality and user experience
Analyze business performance and advertising effectiveness
Maintain safety and service quality
3. Communications & Marketing
By providing your contact information, you may receive transactional and marketing communications from Rho Engine Room.
You may opt out of marketing communications at any time by:
Using the unsubscribe link in emails
Replying STOP to text messages
Contacting us directly
Opting out of marketing messages does not prevent receipt of necessary transactional communications related to your membership, bookings or billing.
SMS consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Analyze website traffic (Google Analytics)
Measure advertising effectiveness (Meta Pixel and Google Ads tracking)
Improve user experience
These tools may use information about your visit to deliver advertisements on other platforms.
You may adjust cookie settings through your browser preferences. Disabling cookies may affect website functionality.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist in operating our business, including:
Momence (membership management and booking platform)
Stripe (payment processing)
Google Analytics
Meta (Facebook/Instagram advertising services)
Google Ads
Squarespace (website hosting provider)
These providers process information in accordance with their own privacy policies and applicable laws.
We may also disclose information if required by law, court order or to protect the rights, safety and integrity of our business, customers or community.
6. Health Information
Health or fitness-related information you voluntarily provide is used solely to support safe participation in training and services.
We take reasonable measures to safeguard this information.
Rho Engine Room is not a healthcare provider. Information provided through intake or waiver forms is not subject to HIPAA unless otherwise required by law.
7. Children’s Privacy
Our website is intended for general audiences.
We collect information related to minors only when submitted by a parent or legal guardian for participation in studio activities. Minor data is handled in connection with signed parental consent forms.
8. Data Security
We implement reasonable administrative, technical and physical safeguards to protect your information from unauthorized access ,use or disclosure.
However, no method of transmission over the internet or method of electronic storage can guarantee to be completely secure and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain insurance and liability records
Health, waiver and participation records may be retained for extended periods to meet safety and insurance requirements.
10. Your Privacy Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information, subject to legal and operational requirements
Request information about categories of data collected or shared
Opt out of certain targeted advertising or data sharing where applicable
To submit a request, contact us at laura@rhoengineroom.com. We may verify your identity before fulfilling certain requests.
11. Third-Party Links
Our website may contain links to third-party websites or embedded content. We are not responsible for the privacy practices of those sites.
12. Do Not Track
We do not currently respond to “Do Not Track” browser signals.
13. Accessibility
We are committed to digital accessibility and inclusive design. If you experience difficulty accessing content on our website, please contact us:
Email: laura@rhoengineroom.com
Phone: 573-889-3145
We will make reasonable efforts to respond promptly and provide the information or assistance you need.
14. Geographic Scope
Our services are intended for individuals located in the United States. We do not knowingly offer services to individuals in jurisdictions with additional privacy requirements beyond U.S. law.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
16. Contact Us
If you have questions about this Privacy Policy, please contact:
Laura Kitzi
573-889-3145
Rho Engine Room
Columbia, Missouri
laura@rhoengineroom.com